The Rise of Automation: How it's changing the future of work

Step into the exciting world of automation with Harish Bharadwaj, Concentrix's Vice President of Service Delivery and Operations for India and UAE. Discover how businesses are revolutionizing customer engagement, leveraging chatbots and personalization, harnessing context, building seamless automation fabrics, and retaining employees. Get ready to navigate the future of work. You are tuned in to the 5th episode of a special series brought to you by nasscom.