In this episode, Harita Gupta, Asia Pacific Head at Sutherland, discusses the impact of digital transformation on BPO and how it is driving personalized experiences for customers. The episode covers leveraging customer data and analytics, challenges in implementation, automation, cost efficiency, and the evolving role of AI and machine learning.
You are tuned in to the 2nd episode of a special series brought to you by nasscom.
Motorola launches it's new bendable phone, Samsung makes an embarrassing mistake, Xbox series X that actually looks like just another box and Intel's advancement towards quantum pr ... Read more
Motorola launches it's new bendable phone, Samsung makes an embarrassing mistake, Xbox series X that actually looks like just another box and Intel's advancement towards quantum practicality - all the information packed into one quirky episode by our in-house tech expert Prasid Banerjee a.k.a @undertecher. Tune in. Read more
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