CX Strategy for Effective Multi-Persona Communication

How do you create an omni-channel strategy for different personas and reach out to them? In the latest episode of Mint Techcetra, Shruti Agarwal, Vice President, Lead EdTech, and Nitin Bhatia, Country Manager, Commerce Cloud, Oracle, with Kay Machado, discuss CX strategies and innovations in edtech. Know more!

249 Episodes

24 Dec 2024

Do we really want phones with ‘AI’, or cars without drivers and maps?

32 MINS

24 Dec 2024

Revolutionizing Data Privacy in India: The Role of Consent-Driven Digital Identity

25 MINS

24 Dec 2024

AI to bridge India's billion-dollar customer service gap

28 MINS

24 Dec 2024

Fan Favorite | India's space station is no longer fiction, plus reviewing Pixel 9's AI overload

28 MINS

24 Dec 2024

The iPhone 16 is here, and India pushes to make more chips

25 MINS

24 Dec 2024

Fortifying Cybersecurity in the Gen AI Era: IBM’s Viswanath Ramaswamy

29 MINS

24 Dec 2024

India’s blockchain push, excellence at Paralympics, and expensive gadgets

28 MINS

24 Dec 2024

India’s space station is no longer fiction, plus reviewing Pixel 9’s AI overload

26 MINS

24 Dec 2024

India’s smorgasbord of tech laws, as GoPro continues to struggle

34 MINS

24 Dec 2024

India's Component Conundrum: Building a Self-Reliant Tech Ecosystem

34 MINS

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