Using AI to Break Barriers in Healthcare: Insights from Medi Assist's Dhruv Rastogi

In this episode of AI Rising, Leslie and Jayanth discuss the hype surrounding OpenAI's rumored "Orion" project. Jayanth sheds light on the state of agentic AI in India, where flashy pitch decks often overshadow substance. He draws attention to trends like Indic language LLMs, many of which are mere wrappers on existing English models rather than innovations built from the ground up. Are these developments genuine breakthroughs, or are they simply marketing tactics aimed at impressing investors? Joining the conversation is Dhruv Rastogi, Senior Vice President & Head of Data Science at Medi Assist. With over 15 years of experience spanning finance, marketing, sales, and healthcare, Dhruv is a versatile data scientist driving innovation in India’s healthcare ecosystem. As SVP at Medi Assist, he’s leveraging AI to make healthcare services more efficient and accessible. Dhruv discusses how Medi Assist is tackling a critical issue—reducing the wait time for insurance claims during hospital discharges. “A patient or their family, in such vulnerable situations, just want a smooth experience,” says Dhruv. By using predictive analytics, Medi Assist estimates bills with an accuracy of around ₹500, more or less, streamlining the process for patients and caregivers alike. Tune in for a compelling discussion on the intersection of AI innovation, healthcare transformation, and the ever-evolving tech landscape.