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How to retain talent in a BPO?
How to retain talent in a BPO?
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Available Episodes

EPISODE 55

Traditional and core sector firms are reworking policies, compensation, benefits to attract and retain a younger workforce. At the same time, they have to ensure the senior executi ... Read more

Traditional and core sector firms are reworking policies, compensation, benefits to attract and retain a younger workforce. At the same time, they have to ensure the senior executives who have worked for decades do not feel snubbed. Himal Tewari, CHRO of Tata Power explains in The Working Life how 100 plus year-old firm is balancing the different age groups. Read more

EPISODE 54

A recruiter calls for a job when you least expect it. Ever wondered how they get your contact, are aware of your skillsets, and various job changes and even know your peers and sen ... Read more

A recruiter calls for a job when you least expect it. Ever wondered how they get your contact, are aware of your skillsets, and various job changes and even know your peers and seniors? In today's episode of The Working Life, Lohit Bhatia, president, of workforce management, at Quess Corp maps out how to become an ace recruiter. Read more

EPISODE 53

Australia won't allow international students to enroll for cheaper vocational courses as soon as they arrive in the country. At the same time, students are perturbed that getting j ... Read more

Australia won't allow international students to enroll for cheaper vocational courses as soon as they arrive in the country. At the same time, students are perturbed that getting jobs in popular destinations like Canada is difficult amidst a sluggish economy. Nishant Khanna, director for Webberz Educomp Ltd, explains why students are vying for new countries for jobs and studies. Read more

EPISODE 52

Manufacturing industry, one of the largest job creators is rebranding itself to attract the young workforce. Companies in this sector are reworking on salaries , benefits , policie ... Read more

Manufacturing industry, one of the largest job creators is rebranding itself to attract the young workforce. Companies in this sector are reworking on salaries , benefits , policies and even adding flexibility to prevent employees from joining IT , retail, or financial sector. Amit Chincholikar - Global CHRO, Yokohama Off-Highway Tires cautions why the industry desperately needs to relook at its old ways of working or lose key talent . Read more

EPISODE 51

There is a frenzied hiring taking place in the insurance sector. Firms are increasing their workforce in large numbers and facing mass exits. Santanu Banerjee, CHRO at Bajaj Allian ... Read more

There is a frenzied hiring taking place in the insurance sector. Firms are increasing their workforce in large numbers and facing mass exits. Santanu Banerjee, CHRO at Bajaj Allianz Life Insurance Company explains in this episode of The Working life how the sector is shedding the tag of a sector that pushes policies onto customers. Read more

EPISODE 50

The telecom industry became one of the essential service providers that had manpower working right throughout the toughest times. What are the advantages and challenges of working ... Read more

The telecom industry became one of the essential service providers that had manpower working right throughout the toughest times. What are the advantages and challenges of working in this sector? Amrita Padda, Chief People Officer at Bharti Airtel explains in this episode of The Working Life Read more

EPISODE 49

For a profession that didn’t exist much even a decade ago, becoming an influencer is a popular career option today. It requires churning quality content, keeping a 24/7 watch on th ... Read more

For a profession that didn’t exist much even a decade ago, becoming an influencer is a popular career option today. It requires churning quality content, keeping a 24/7 watch on the response to your work, and navigating the latest guidelines for your profession. There is good money and a cult following but how does one cut through the masses and stand out? Personal finance influencer Pranjal Kamra breaks down the hype in this episode of The Working Life. Read more

EPISODE 48

STEM is one of the most popular courses taken by students in India. But, the number fizzles out once they enter the workplace. What happens to these students and why is work in STE ... Read more

STEM is one of the most popular courses taken by students in India. But, the number fizzles out once they enter the workplace. What happens to these students and why is work in STEM not attracting enough talent? Jayshree Seth, Corporate Scientist and Chief Science Advocate, 3M explains in this episode of The Working Life. Read more

EPISODE 47

Wage costs in IT firms have touched a 5-year high despite a drop in attrition and sluggish job markets. What is leading to this spike? Kamal Karanth, Co-founder of Xpheno that spec ... Read more

Wage costs in IT firms have touched a 5-year high despite a drop in attrition and sluggish job markets. What is leading to this spike? Kamal Karanth, Co-founder of Xpheno that specializes in tech hiring chalks out how IT firms are rationalizing employee costs. Read more

EPISODE 46

When you think of a job, do you consider working in the sea? Today, India ranks amongst the top destinations to recruit for maritime companies that are into logistics. They are rec ... Read more

When you think of a job, do you consider working in the sea? Today, India ranks amongst the top destinations to recruit for maritime companies that are into logistics. They are recruiting merchant navy graduates from tier 2 and 3 cities and are pushing for women on board. In this episode of The Working Life, Karan Kochhar, Head of Marine People - Asia for logistics firm Maersk explains why landlocked jobs have competition from the roles that sea-faring companies are now offering Read more

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