In this episode of Crafting Bharat: A Startup Guide, Gautam Srinivasan explores the fascinating journey of Locobuzz, a leading customer experience platform with COO and co-founder Shubhi Agarwal. She provides an in-depth look at the company's evolution from a social monitoring tool to a comprehensive customer experience solution where she discusses the challenges and triumphs of being a bootstrapped company and how they managed to scale effectively. The conversation highlights the importance of maintaining unit economics, the strategies Locobuzz employs to achieve this and also emphasizes the role of data in transforming customers into loyal fans and consistently delivering a "wow" experience. Listeners will gain valuable insights into the operational and strategic aspects of running a successful tech company. Tune in to learn how Locobuzz leverages technology to enhance customer engagement and satisfaction. This episode is a must-listen for anyone interested in the intersection of technology, customer experience, and business growth.
In the inaugural episode of Crafting Bharat: A Startup Guide, our host Gautam Srinivasan delves into the intricate journey of creating a successful technology-driven bus transport ... Read more
In the inaugural episode of Crafting Bharat: A Startup Guide, our host Gautam Srinivasan delves into the intricate journey of creating a successful technology-driven bus transport service with Vinayak Bhavnani, Co-Founder and CTO of Chalo, a free app that tracks buses live and provides mobile ticketing solutions for bus tickets and bus passes. Vinayak recounts the startup's early challenges, emphasizing the importance of deeply understanding market needs and leveraging technology to revolutionize public transportation. He explains how strategic decisions and innovative solutions have been key to Chalo's growth and success. Tune in for a detailed look into Chalo's inspiring journey and valuable insights for aspiring entrepreneurs. Read more
The Website uses cookies to ensure you get the best experience on our website. If you continue browsing you will be providing your consent to our use of these.
